Skip to main content
Surveyz Help Center home page
Submit a request
  1. Surveyz
  2. FAQs

FAQs

Have questions? We've got answers!

About Surveyz

  • How does Surveyz work?

Surveys

  • How can I maximise my earnings with Surveyz?
  • How to qualify for double pay for every survey you complete?
  • I've linked my bank accounts but haven't received a survey recently, why not?
  • Why don't I have any surveys?
  • How often will I be selected for a survey?
  • How many surveys will I get each week?
See all 12 articles

Bank account linking

  • How does account linking work?
  • How do I link my spending account?
  • What is CDR? (Open Banking)
  • My spending account is not with Mastercard. Can I still link?
  • Is Surveyz safe to use?
  • Why do you ask to me to link my account?
See all 13 articles

Withdrawals

  • How much does my balance need to be to withdraw?
  • How long does it take for a withdrawal to be processed?
  • How do I get paid?
  • How often will survey earnings be added to my bank account?
  • Can I withdraw funds to my Paypal account?
  • How can I withdraw my Surveyz balance?

Security & privacy

  • How does Surveyz use my data?
  • Is Surveyz safe to use?
  • Will my contact details be shared with any other parties?

My account

  • What are the benefits of Gold membership?
  • Can I use Surveyz overseas?
  • Can I use Surveyz on my phone?
  • Why can't I log in to my account?
  • Why won't my profile information save?
  • Is Surveyz available outside of Australia?
See all 11 articles

Refer a friend

  • Why haven’t I received my refer a friend bonus?

Tax

  • Do I need to declare my income from surveys?
Surveyz