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FAQs

Have questions? We've got answers!

Surveys

  • Why don't I have any surveys?
  • I've linked my bank accounts but haven't received a survey recently, why not?
  • How often will I be selected for a survey?
  • How many surveys will I get each week?
  • What topics are the surveys on and how does it help?
  • How much do I get paid for completing a survey?
See all 10 articles

Refer a friend

  • Why haven’t I received my refer a friend bonus?
  • How do I refer a friend to Surveyz?

Withdrawals

  • How long does it take for a withdrawal to be processed?
  • How do I get paid?
  • I can't submit a withdrawal. What do I do?
  • How often will survey earnings be added to my bank account?
  • Can I withdraw funds to my Paypal account?
  • How can I withdraw my balance?

Bank account linking

  • My bank account is not available to connect, what should I do?
  • My bank account will not connect. What should I do?
  • What username and password do I need to connect my account?
  • How do I delete a connected bank account?
  • Why do you ask me to connect my accounts?

Security & privacy

  • How do I know this application is secure?
  • Do you share my contact details with anyone?

My account

  • Why can't I login to the app?
  • Why can't I log in to my account?
  • Why won't my profile information save?
  • Is Surveyz available outside of Australia?
  • Why do I have to verify my mobile?
  • Why haven't I received the forgotten password email?
See all 8 articles

Tax

  • Do I need to declare my income from surveys?
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