FAQs

About Surveyz

• How does Surveyz work?

Surveys

• How can I maximise my earnings with Surveyz?
• How to qualify for double pay for every survey you complete?
• I've linked my bank accounts but haven't received a survey recently, why not?
• Why don't I have any surveys?
• How often will I be selected for a survey?
• How many surveys will I get each week?

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Bank account linking

• How does account linking work?
• My bank account will not connect. What should I do?
• Why do I need to re-link my account?
• Which institutions does Surveyz support?
• My bank account is not available to connect, what should I do?
• What username and password do I need to connect my account?

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Withdrawals

• How long does it take for a withdrawal to be processed?
• Why do I need $20 or more to withdraw?
• How do I get paid?
• How often will survey earnings be added to my bank account?
• Can I withdraw funds to my Paypal account?
• How can I withdraw my Surveyz balance?

Security & privacy

• How does Surveyz use my data?
• Is Surveyz safe to use?
• Will my contact details be shared with any other parties?

My account

• What are the benefits of Gold membership?
• Can I use Surveyz overseas?
• Can I use Surveyz on my phone?
• Why can't I log in to my account?
• Why won't my profile information save?
• Is Surveyz available outside of Australia?

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Refer a friend

• Why haven’t I received my refer a friend bonus?

Tax

• Do I need to declare my income from surveys?