If your institution is on our list of available banks, but you’re having trouble connecting your account, please contact us, we are here to help!
To help us identify the problem, and make sure we get you up and running quickly, please include the following information in your request:
- The institution name - e.g. Commbank, NAB.
- The device and browser you’re using.
- A screenshot of what appears once you enter your login details. If you can’t attach a screenshot a brief description of what appears when you try to link your accounts is great.