We aim to close a survey once enough people have participated. If you've been invited to a survey but when you click it the survey is no longer open, we'll notify you and also add 15c to your balance as a thank you for your time. Ensure to complete a survey as soon as you receive an invite so you can qualify for the maximum survey amount.
On other occasions you might not qualify for a survey if a business we're working with needs to get feedback from a unique group of people. In these cases you may not qualify for a survey, but we'll award 15c to you for your time.
To minimise the amount of times you're screened out from a survey, make sure you have your bank accounts linked. We use de-identified spending patterns to select groups of members for research, so by linking your main spending accounts, you'll qualify for more surveys and experience less screen-outs.