Please click on the 'Withdraw' button and follow the prompts including entering:
- The amount you want to withdraw (under Withdrawal Amount at the top of the page)
- Your account holder name
- Account number
You will then be able to click 'Next.' If you have skipped any of the four items listed above, your withdrawal will not be processed as the 'Next' button will remain greyed and disabled.
Please let us know if you are still unable to withdraw funds by sharing a screenshot of the withdrawal page with the four listed entries completed at firstname.lastname@example.org.